Return Policy

Return Policy:

We have a 14-day return policy, which means you can request a return within 14 days of receiving your item.

Eligibility Criteria:

To be eligible for a return, your item must be undamaged, unused, and in its original condition, with tags still attached and in its original packaging. You'll also need to provide a receipt or proof of purchase for the return process.

Initiating a Return:

To initiate a return, you can contact us at sign@adroniki.com. Please note that returns should be sent to the following address:

Return Address: Ward Bingleystraat 91 1065 TL Amsterdam, Netherlands

Contact Information: +31 6 36 00 9252.

Cancellation Policy:

Cancellation requests must be made before the order is shipped. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions and Concerns:

Please feel free to contact us at sign@adroniki.com for any questions about returns.

Damages and Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We'll evaluate and address the issue promptly.

Exceptions / Non-Returnable Items:

Some items cannot be returned, such as perishable goods, custom or personalized items, and hazardous materials. Please review the list of non-returnable items.

Refunds:

Upon receipt and inspection of your return, we'll notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take some time for the refund to be reflected in your account due to processing times by your bank or credit card company. If more than 15 business days have passed since your return was approved, please contact us at sign@adroniki.com.